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  1. Where are you based?
    We’re based in Pune, Maharastra, India.

  2. Do you have immediate stock availability of bags?
    Yes - please see our catalogue of bag styles that we keep in stock at our eco-factory, ready for printing and dispatch on a fast-track basis.

  3. How to make an enquiry, or place an order?
    You can make a new enquiry by filling in the quote request form on the website or by calling us on 09921229083. Once you have received your quotation all you then need to do is confirm all the details and your order is placed.

  4. What details would be required by you to make a quotation?
    a) Model number of the chosen bag.

    b) Size of the bag. (Width x Height x Gusset) Please note that there may be a

       slight variation in sizes during production.

    c) Required color, as well as, the printing specifications.

    d) Required quantity.

    e) customization required if any.

    f) Name to make quotation.

  5. Can I have multiple products in the same order?
    Yes, You can mix and match bag styles in your order.

  6. What is the minimum order level?
    For In-Stock Reusable Bags there is no minimum order quantity.

  7. Do you ship internationally?
    Yes, We use a combination of freight forwarders and couriers to ship your samples and orders anywhere in the world. 

    a) Sea shipping usually takes about 5 weeks and is the cheapest. You need a customs broker to clear the goods at the seaport in order to bring to you at your doorstep.

    b) Airfreight usually takes between 4-6 days and is costlier. Even here you need to appoint a customs broker in order to clear the goods at the airport and bring to you at your doorstep.

    Note -: Any import / custom duty charged would be borne by the consignee only.

  8. What payment methods can I use if I don’t have a credit or debit card? Can I pay by cheque?
    Yes, you can pay bank transfer (UPI/NEFT/RTGS) as this is quick, easy and secure. 

  9. What is your cancellation policy?
    Order once placed cannot be cancelled.

  10. How can I get the samples and how long will it take?
    You, can get the samples simply by contacting us. You need to provide us with your international courier account number i.e. FEDEX/UPS/DHL/TNT etc. or can be arranged on to pay basis.

  11. Can you make me a customized bag ?
    Of course we can. It takes 2-3 weeks to get the bag ready after design approval. The minimum quantity for custom sizes is 1,000.

  12. How long will it take to print my bags?
    Our standard delivery time is 10 working days. However, if you need your bags in a hurry then your order can be fast-tracked at an additional charge.

  13. Can I get my logos/designs printed on the bag?
    You can have any logo/design of your choice printed on the bag. Extra charges are applicable for the same.

  14. Do you use eco-friendly inks to print your bags?
    Yes. Most of our bags are screen printed with water based inks.

  15. How much weight can the bag hold?
    On average the standard cotton tote bags hold about 5 kg of weight, the customized bag with higher grade of grey cotton fabric can hold higher weight upto 15 kg.

  16. Are the cotton bags washable?
    For the long life, we recommend handwash to wipe with a damp/soapy cloth, then letting your cotton Bags air dry. We do not recommend machine washing, as it will put extra wear and tear on the bag material.